ChatEngageManage WhatsApp as a Team, not a phone
Ditch the shared mobile device. Give every agent their own login, assign chats intelligently, and solve customer queries together with one unified inbox.
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Collaboration built into every thread
ChatEngage is built for teams who want to deliver exceptional support without the chaos of a single device.
Multi-Agent Collaboration
Assign conversations to specific team members or departments. No more overlapping replies or missed messages.
Private Internal Notes
Chat with your team 'behind the scenes' on any customer thread. Solve complex issues faster without the customer seeing.
Unified Multi-Number
Manage multiple WhatsApp Business numbers from one single dashboard. Switch between channels in a click.
Real-time Presence
See when someone else is typing or viewing a conversation to prevent duplicate work and ensure smooth handovers.
One inbox for every number and teammate
Context is king. See full customer history across all your WhatsApp numbers in one view.
Zero friction. Assign chats automatically based on team availability and specialty.
Full accountability. Track agent response times and performance with detailed analytics.
92% Priority Match
Assignment Logic Active
"Since switching to ChatEngage's Shared Inbox, our team response time dropped from 4 hours to 12 minutes. The private notes are a lifesaver for complex sales technical queries."
Akash Singh
Operations Manager, Zylker
Unify your team. Delight your customers.
Ditch the shared mobile device. Give every agent their own login, assign chats intelligently, and solve customer queries together.
7-day free trial · No credit card required · Setup in minutes